Question 1

How do due date emails work?

Accepted Answer

You add a title, who should get the email, and a date and time. When that time passes and your workspace has an active subscription, we send one email to the assignee. You can edit or delete a reminder until it has been sent.

Question 2

Do people I assign reminders to need an account?

Accepted Answer

No. They only receive the email at the address you enter. Your team signs in to manage reminders inside ReminderKit.

Question 3

Can I see what was sent (or failed)?

Accepted Answer

Yes. The dashboard includes an activity log of reminder send attempts, plus charts to help you spot patterns over time.

Question 4

What is the difference between Starter and Pro?

Accepted Answer

Starter covers core deadline tracking (monthly or annual when annual pricing is available): up to 50 reminders, up to 3 seats on the model, password login, verification, billing portal, due emails while active, and admin export — without email invitations, CSV/example import, magic link, repeats, digest, webhooks, chat hooks, or sign-out-everywhere. Pro adds those automation and collaboration features with higher limits. See the pricing page for the full comparison table.

Question 5

Where is my data stored?

Accepted Answer

Organisation data is stored on our infrastructure in the United Kingdom. Card payments are handled by a specialist payment processor; we do not store full card numbers. Transactional email is sent through a delivery provider once sending domains are verified.

Question 6

Can I export my organisation data?

Accepted Answer

Yes. Organisation admins can download a JSON export from Settings. See the privacy policy for how to request help or deletion.

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