Question 1

How do due date emails work?

Accepted Answer

You add a title, who should get the email, and a date and time. When that time passes and your workspace has an active subscription, we send one email to the assignee. You can edit or delete a reminder until it has been sent.

Question 2

Do people I assign reminders to need an account?

Accepted Answer

No. They only receive the email at the address you enter. Your team signs in to manage reminders inside ReminderKit.

Question 3

What is the difference between Starter and Pro?

Accepted Answer

Starter includes up to 50 active reminders and suits a small crew. Pro raises limits for busier teams and includes the same email workflow and self-serve billing access.

Question 4

Where is my data stored?

Accepted Answer

Organisation data is stored on our infrastructure in the United Kingdom. Card payments are handled by a specialist payment processor; we do not store full card numbers. Transactional email is sent through a delivery provider once sending domains are verified.

Question 5

Can I export my organisation data?

Accepted Answer

Yes. Organisation admins can download a JSON export from Settings. See the privacy policy for how to request help or deletion.

Forgot password