Terms of service
Last updated 2 May 2026
Agreement
By creating an account or using ReminderKit, you agree to these terms. If you use the product on behalf of a company, you confirm you have authority to bind that organisation. If you do not agree, do not use the service.
What the service does
ReminderKit provides a hosted workspace to create and manage dated reminders and to send email when those dates pass, subject to subscription status and configuration. Features may change as we improve the product. We aim for high availability but do not guarantee uninterrupted access.
Accounts and security
You must provide accurate registration details and keep your password confidential. You are responsible for activity under your account. Tell us promptly if you suspect unauthorised access at info@reminderkit.co.uk.
Subscriptions and payment
Paid plans are billed by our payment processor on the cycle you select at checkout. Taxes may be added where required. Downgrades and cancellations take effect at the end of the current billing period unless the processor's rules or our published settings say otherwise. Failed payments may suspend access until the balance is cleared.
Refunds
Refunds are handled case by case unless we publish an automated policy. Where consumer law in your market requires a cooling-off period or statutory refund rights, we follow those rules. Contact us using the details on the site to request a refund; we process requests directly until an automated flow is available.
Acceptable use
You may not use the service to break the law, harass people, send spam unrelated to genuine deadlines, probe our systems without permission, or overload infrastructure. We may suspend or close accounts that breach this section after a warning where reasonable.
Intellectual property
We retain rights in the software, branding, and documentation. You retain rights in the data you enter. You grant us a limited licence to host and process that data to run the service for you.
Disclaimer
The service is provided "as is" to the extent allowed by law. Email and third-party networks can fail. You remain responsible for meeting your own contractual and regulatory deadlines; ReminderKit is a tool, not a guarantee.
Limitation of liability
To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, arising from your use of the service. Our total liability for any claim relating to the service in a twelve-month period is limited to the amount you paid us in fees in that period, or fifty pounds if you paid nothing. Some jurisdictions do not allow certain limitations; in those cases our liability is capped at the minimum allowed by law.
Governing law
These terms are governed by the laws of England and Wales, unless mandatory consumer rules in your country say otherwise. Courts in England and Wales have non-exclusive jurisdiction, subject to those consumer rules.